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Contact us
 

0800 22 44 33
8am - 6pm Monday - Friday

 

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Write to us

Freepost RaboDirect
PO Box 38567
Wellington 5045

 

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We are currently experiencing issues with certain mobile networks which means the "TXT" option for receiving a Digipass activation code may not work. If you choose TXT and do not receive a text message please retry and select "Email" as the delivery method.

Unlock your Digipass

Step 1. Get your unlock code
1. Enter your customer number

2. Enter the Lock PIN displayed on your Digipass

3. Enter your date of birth (DD/MM/YYYY)

4. How would you like to receive your code?

 

We will send you a message with your unlock code.
Step 2. Unlock your Digipass
 
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